Meet the team of your hotel in Obergurgl

We are
The Crystal.

Together we transform your expectations of an exclusive holiday into moments of amazement, into blissful hours of pure luxury. Delight in the unique perspectives offered by our four-star superior hotel, The Crystal, at 2,000 metres above sea level. 2,000 square metres of wellness and award-winning haute cuisine with superior service, as well as our team, await amid the excellent winter sports destination of Obergurgl-Hochgurgl: with all our heart and an abundance of creativity we ensure that you can experience holiday in a way that is entirely new. Delve into the exciting world of winter in the Ötztal. We – the team of your four-star superior hotel in Obergurgl, Ötztal – will be waiting for you. We look forward to being able to inspire you.

In good hands ...

... from the very moment you enter our building. Our receptionists will welcome you with a smile on their face, promising a successful first impression and making you feel like home immediately upon your arrival. Throughout your stay with us, we will be ready to answer your questions and cater to just any needs and wishes. While your luggage is being carried to your room and your ski equipment is being safely stored in our in-house storage room, we will share with you everything you need to know about the amenities and special services of our hotel amid the Obergurgl resort. We will also be happy to park your car in our hotel garage. The reception is open day and night. Should you have any concerns or wishes, or need information of any kind, please let us know.



  • At our hotel, pleasure does not merely derive from the sense of sight and the sense of taste, but also from the heart. This is to a large extent guaranteed by the dynamic, vibrant and highly professional members of our service team. Each course of our exquisite menus is served with a genuine smile. Fine wines are recommended by our sommelier, who is sure to find the right pair for your meal from our vast selection of exclusive wines from across the globe. Our service team consists of only the best internationally-trained employees. Full of vim and vigour, and with an exceptional love for their work, they ensure that you can relax and enjoy yourself to the fullest. Let us pamper you according to the The Crystal philosophy, inspired by nature, attentive service, and hospitality.


  • Together with our creative team we conjure up a new, yet equally delicious dinner menu on the table every night. Our meals seamlessly combine Alpine haute cuisine with the highlights of international cooking. Each menu is rounded off by home-baked goods and housemade specialities, ranging from jams, ham and salami to smoked or marinated salmon. Hand-picked berries and spices bring out the excellent tastes of each our dishes. The choicest ingredients of the region are refined with passion and extraordinary skill. Our local, yet modern cooking style and the culinary variety presented make each restaurant visit a gourmet’s delight. An exquisite buffet of starters and many a culinary highlight inspire each guest at The Crystal.


  • We all share in an exceptional appreciation for each one of our employees and a modern approach to leadership. We are convinced that happy employees not only are the essence of each hotel, but also ensure that our guests are happy. To us, this is a matter of the heart. And so, both the management and our employees form a team. We cherish the team spirit and are committed to bringing out the best in each one of us and to fostering our personal interests. This is important to us. This is what makes each guest feel welcome at our hotel in the Ötztal.


  • We invite you to explore timeless moments of rest and relaxation on 2,000 square metres of wellness at over 2,000 metres above sea level. A spacious Finnish sauna, herbal and salt steam baths, infrared cabin, textile sauna, fresh spring water from the Obergurgl mountains and luxury beauty and care products of the international top brand ESPA await. The excellent range of facilities and services provided by our state-of-the-art spa and wellness area is topped off by the exceptional competence and positive energy of our wellness experts and beauty artists, who will gladly indulge you with a vast range of bespoke massages, facials and full-body treatments, as well as individual therapies and beauty treatments. 


  • Let yourself fall into your fresh and clean bed, without feeling in the least guilty: the in-house laundry of our four-star superior hotel in Obergurgl, Ötztal uses only biodegradable detergents and cleansers meeting our high environmental standards. Special washing agents with natural scent ensure a unique feeling of freshness and make for the most enjoyable hours in bed. With an exceptional eye for detail, professionalism and know-how, our perfectly attuned housekeeping team – consisting of loyal employees – also ensures that your room is its best, each and every day. All that is required of you as our guest is to enjoy romantic hours in front of the glowing fireplace, or take in the excellent views of the slopes and surrounding mountains from the comfort of your bathtub.
Food & beverage

We cherish the environment we live in. We appreciate homemade food and beverages. Therefore, these are also the ingredients that fill our plates and glasses: local and homemade. Try our exclusive homemade gin or sparkling The Crystal beer, whiskeys from smooth to smoky, Tyrolean schnapps specialities and more. Our food and beverage team values quality just as we do, and thus guarantees smooth operation not just in front of the curtain, but also behind the curtain. With creativity and geniality, our team provides each guest with one culinary delight after another – because for us luxury is standard.