- With heart & commitment
We guarantee a free cancellation or rebooking up to 14 days before arrival. In the event of cancellation 13 - 08 days before arrival 30% of the total amount In the event of cancellation 7 - 01 days before arrival, 50% of the total amount In the event of no-show 100% of the total amount. The reduced cancellation conditions apply to all bookings in the winter season 2020/2021 and the summer season 2021.
you can cancel up to the day of your arrival and we guarantee your money back.
If you cannot start your vacation due to COVID-19, you will get your money back from us. This money-back guarantee applies in the following situations:
Your health is our number one priority. To protect these and for your safety, we have therefore, among other things, in all our resorts implemented the following standards:
We assure you that we have met all the regulations and requirements that have been set so far and that we will continue to do everything we can to ensure that they are also met in the future. Nothing stands in the way of an unforgettable stay at the various resorts. Please note that there may be changes at short notice according to the official requirements of the Austrian Federal Government. Further information on the current Corona situation in Austria can be found on the WKO-website.